Try this. Boot in Safe Mode

We attempted to download Catalina from the Mac App Store but that time we were confronted by a message that the requested version of macOS couldn't be found. Sep 23, 2020. Feb 09, 2012.

1. Oct 05, 2018.
2. Mac troubleshooting: How to handle freezes and crashes. Delete some files (or move them to another disk) to make more space. Use the app’s built-in software update feature or download.
3. Apr 14, 2020.
4. If you find that Finder on your Mac or Macbook has started hanging or freezing (giving you the spinning disk or beach ball of death), try these steps. These have worked for us, and others. First, it may be a problem with a networked app such as Dropbox or iCloud, so try logging out of both of those and rebooting (this almost instantly fixed the.

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delete the MS Office font cache, as Kurt Lang (a contributor to this forum) explains here

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<http://www.jklstudios.com/misc/osxfonts.html>

and then start again normally.

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(Word and PowerPoint share some font issues. Font cache corruption sometimes causes problems. The procedure above will delete both the Mac OS X font cache and the MS Office private font cache. If it doesn't solve your problem, post again and maybe we'll figure something else.)

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Jan 23, 2012 10:43 PM