Citrix Download Launch.ica Mac

Posted By admin On 31.12.20

Fixed issues in Citrix Receiver for Mac 12.3 Compared to: Citrix Receiver for Mac 12.2 Citrix Receiver for Mac 12.3 contains all fixes that were included in Versions 12, 12.1, 12.1.100, and 12.2, plus the following, new fix: If Citrix Receiver for Mac is configured to use a proxy server, Secure Socket Layer (SSL) connections can fail. Download Citrix Workspace App, Citrix ADC and all other Citrix workspace and networking products. Receive version updates, utilities and detailed tech information. Jun 22, 2020. Oct 01, 2019.

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societyinsurance Enthusiast 28 Members 362 posts

In our environment we utilize Chromebooks for mobile users to access their Xendesktop desktops when going to meetings, remote, etc. Currently we have Receiver for Chrome that deploys via Chromebook management which has our url pre-populated so they just open the shortcut for receiver and it takes them to our login page for Netscaler and working fine.

However , we are starting the testing to transition to using Okta in our environment which for the purposes of this thread its just important to say that we would now need users to initiate their session via the browser instead of from the Receiver app. We thought we might be ok since much like a PC or other client as long as the receiver piece is installed , even if you start the session via a browser it will detect that you have the receiver installed and launch in that.

The issue that we are seeing is we are able to authenticate on our Netscaler/Storefront page fine and it shows us our assigned desktops. However when we click on the desktop shortcut instead of just launching the session in the receiver for chrome app, it downloads the .ica file. If we click on that ica file it DOES launch in the receiver for chrome app perfectly and works as expected. The problem with that is we are unable to turn on the Storefront setting which specifies to use HTML5 if receiver fails since in this occurance it seems to treat the ica download as not being able to use the receiver and falls back to HTML5 (which we don't want for different reasons). This may be more of a Google question but i figured i wouldnt have much luck going that route so wanted to start here to see if anyone had an idea. Obviously it seems to have the file associations right since double clicking the downloaded ica file opens in the correct application. Any material i can find on this issue seems to only apply to Chrome for other platforms (not chromebooks). any help would be greatly appreciated!

Applicable Products

  • Citrix Workspace App
  • Receiver for Windows

Symptoms or Error

When launching an application or desktop via an Internet Browser (Google Chrome, Firefox, Internet Explorer, etc.) users are prompted to save or download the '.ica' file.

Solution

In recent releases of IE, Edge, Google Chrome, Firefox, and latest Citrix Workspace App clients many of the issues mentioned below have been resolved.
By default, the OS (Windows, Mac, Linux) should automatically set how to open '.ica' files when trying to launch any resource via Citrix Workspace or Citrix Storefront via the Web Store if the Citrix Workspace App is installed properly.
Confirm Citrix Workspace App is installed or use Citrix Workspace App for HTML5 ('Web Browser' option) instead.
If you continue to encounter this behavior please review the steps outlined below.

There can be a number of resolutions to the issue including but not limited to the following:

Install the Latest Version of Citrix Workspace App

Install the latest Citrix Workspace App version which can be downloaded here: Download Citrix Workspace App

Automatically Open ICA Files

When clicking on an application or desktop to launch via Citrix Workspace or Citrix Storefront on an Internet Browser (not within Citrix Workspace App) and an '.ica' file shows in the download bar on the bottom left please follow these steps to automatically open said file:
ICA file is downloaded during the process. After the ICA file is downloaded, enable the browser to open similar files automatically.
Note: Instructions below are similar for other OS's when using Google Chrome, Firefox, or Edge Browsers.

Internet Explorer:
  1. Navigate to the Citrix Workspace Store or Citrix Storefront Store
  2. Select the resource you are trying to access - Application or Desktop
  3. You will receive a notification on the bottom of the browser to 'Open, Save, Cancel'
  4. Select the Save.
  5. The download bar will now show to 'Open, Open Folder, View Downloads',
  6. Select the drop-down list next to 'Open' and select 'Open With'
  7. Find and select 'Connection Manager'
Google Chrome:
  1. Navigate to the Citrix Workspace Store or Citrix Storefront Store
  2. Select the resource you are trying to access - Application or Desktop
  3. Chrome will prompt a dialog box to save the '.ica' file
  4. Hit save to save it in the 'Downloads folder'
  5. On the bottom left you will see the file, click the '^' which is the drop-down list for the file in the download bar and select 'Always Open Files of This Type'
Firefox:
  1. Navigate to the Citrix Workspace Store or Citrix Storefront Store
  2. Select the resource you are trying to access - Application or Desktop
  3. Firefox will prompt you with a dialog box to save the '.ica' file
  4. Select 'Do this automatically for files like this from now on'
  5. Select 'Open With' and click 'Browse'
  6. Select 'Connection Manager'
Edge Browser:
  1. Navigate to the Citrix Workspace Store or Citrix Storefront Store
  2. Select the resource you are trying to access - Application or Desktop
  3. Edge automatically saves the file to the downloads folder by default
  4. On the bottom left you will see the file, click the '..' which is the drop-down list for the file in the download bar and select 'Always Open Files of This Type'

Associate .ica File Type With Citrix Connection Manager

  1. On Windows computers, go to Control Panel > Settings > Apps > Default apps > Choose default apps by file type

  2. Under Name, find .ica file type.

  3. Ensure that the current default is set to Citrix Connection Manager. If not, click Change program and choose Citrix Connection Manager.

Note: Connection Manager is the wfcrun32 file located as C:Program Files (x86)CitrixICA Clientwfcrun32.exe

Remove or Disable Third Party Browser Adware

Remove or disable any third party browser based Adware software that could be interfering with the successful launch of the ICA file. Restart the browser after removing these software and try again.

Clear the 'Do not save encrypted data to disk' Option

If you are using Internet Explorer, click Tools > Internet Options > Advanced tab and clear the option “Do not save encrypted data to disk.”. This option should be cleared because the dynamic files are stored in the Temporary Internet Files folder. When applications are clicked, a file is downloaded to the folder, then launched using MIME type. If access to the folder is disabled or not available, the process cannot occur successfully.

Below are for older Browser/Citrix Receiver Deployments:

No longer recommended to perform these steps in newer releases of Internet Browsers. Steps remain for any users not fully updated to the latest and greatest.

Add Website to Trusted Sites

Add the site to the Trusted sites list if using Internet Explorer browser using the following steps:

  1. Go to Tools > Internet Options > Security tab > Sites

  2. In the Add this website to the zone field, enter your organization's website and click Add.

  3. Repeat this for the .com, .net, .org, or .gov Web site addresses of your organization to allow the use of the ActiveX ICA client object for the launched connection to be automatically accepted.
    Note: It might be required to also add any additional subdomain.domain.com URLs to the Trusted sites list in the Security tab setting if still experiencing unwanted prompts.

Disable ActiveX Filtering (Enable ActiveX)

Caution! Refer to the Disclaimer at the end of this article before using Registry Editor.

Configure Internet Explorer as follows to allow successful application launching:

  1. Disable ActiveX filtering feature for the Web Interface site, either by:
  • Disabling ActiveX filtering globally:
    Click Gear icon, select Safety, de-select ActiveX Filtering. Alternatively, press Alt key and click Tools menu (ActiveX filtering is enabled if a “tick” appears next to it and is disabled if the “tick” disappears).

    Or

  • Disabling ActiveX filtering for an individual site when ActiveX filtering is enabled globally:
    1. Log on to the Web Interface site and attempt to launch an application. At the end of the address bar a blue warning sign appears, indicating filtered content.

    2. Click the blue warning sign and select Turn off ActiveX Filtering.

  1. Enable ICA launch using one of the following options:
  • Add the site to the Trusted sites list: In the Security tab of Internet Options, add the Web Interface site to Trusted Sites list to allow the use of the ActiveX ICA client object for the launch.

    Or Eastside hockey manager download mac.

  • Disable the MIME filter: Rename the following registry key: HKEY_CLASSES_ROOTPROTOCOLSFilterapplication/x-ica

  1. Log off and close window then restart the browser after making this change.

Enable Citrix ICA Client plugin

Configure Internet Explorer as follows to allow successful application launching:

Citrix Client Mac

  1. Enable Citrix ICA Client IE plugin by following the steps below:
    • Launch Internet Explorer
    • Go to Tools > Manage add-ons
    • Select Citrix ICA Client plugin and click Enable

Ica Files On Mac

Problem Cause

There can be a number of reasons for the issue including but not limited to:

  • The *.ica file on the client needs to be associated with Citrix Workspace App
  • Outdated Internet Browsers in use

Citrix Download Mac

Citrix Download Launch.ica Mac

Additional Resources

  • CTX139939 - Microsoft Internet Explorer 11 - Citrix Known Issues

  • CTX200889 - Receiver for Web Workaround with NPAPI Support Removal in Google Chrome

  • CTX126653 – Citrix Online Plug-in for Windows with Internet Explorer 9 Support

  • Citrix Discussions - IE 11 (Website cannot find required software)

Disclaimer

Citrix Ica Client For Mac

Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.