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Recently, I have had a few customers contact me saying that IBM SPSS Statistics 24 will not install on their computer. (Here at Studica, we provide faculty and student discounts on IBM SPSS academic products.) Generally, what users experience is that they can download the installer perfectly fine, but when they attempt to run it, their computer does absolutely nothing. No prompts come up, no installation windows, nothing. I have only seen this issue occur on Mac OS X systems. In this post, I’ll talk about the reasons why this happens and how to fix the issue. The IBM SPSS Student Support Portal is also available for your Statistics questions.

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Why Won’t IBM SPSS Statistics 24 Install on my Mac?

On OS X, users will contact me and say that they downloaded the installer and opened it up. A prompt shows up asking to input their username and password. They put in their credentials and press OK and then their computer sits there and nothing else happens. Every time I have seen this issue, it has been resolved by simply updating OS X to a newer version. Why? Usually, the user has an older version of OS X, such as 10.9.X, which is not compatible with SPSS Statistics 24. It might have worked for version 23, but 24 does not install on 10.9. I recommend the user go to the top-left of their computer, click on the Apple icon and choose “About this Mac” to see what version of OS X they have. If you want to verify that your version of OS X is compatible with the version of SPSS Statistics that you have, then refer to IBM’s OS X System Requirements page.

OS X Compatibility with IBM SPSS Statistics:

Here’s the general breakdown of which system is compatible with which version of IBM SPSS Statistics:

If you are having the issue outlined above, then double-check your version of OS X and make sure it is compatible with your version of Statistics. If it is not compatible, then your best solution is to update your OS X system to something newer. If you purchase from Studica, make sure your machine can run version 24 because we no longer sell version 23.

How to Install a Fix

If you are sure that your OS X is compatible with the version of your product, then you might need to install a fix pack for your product. You can find fix packs for your product using this site. Choose the “Downloads(Fixes & PTFs)” link on that page and select your product from the drop down list and your operating system.

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When you hit “Continue”, you’ll be given a list of fix packs for the product. You can select the ones you want to download and click “Continue”.

You must sign into your IBM account to download the pack. If you don’t have an IBM account, you can create one. Once the pack is downloaded, you simply install it and it should resolve the installation issue. It’s worth noting that newer fix packs contain everything from the older fix packs. If you download a Fix Pack 2 for a product, then it will also contain everything from Fix Pack 1. This means that you don’t have to download multiple Fix Packs. Simply download the newest one.

Conclusion

This is a relatively common error that users run into. In general, the best way to fix it is to verify that your OS is compatible with the version of your product. If it isn’t, then update your OS. If it is, then try downloading and installing a Fix Pack for your product. In general, it’s recommended to stay up-to-date with fix packs because they often resolve a number of other bugs and issues that users sometimes run into.

Blogger: Mark Philipp, Application Engineer at Studica

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Abstract

Download slimjet browser for mac. This Fix Pack will upgrade your SPSS Statistics 25.0

Spss Download For Mac

Download Description

This Fix Pack provides important product corrections for SPSS Statistics 25.0.
Issues Corrected and Release Note(s): Fix List

Prerequisites

This Fix Pack is language independent but can only be installed over existing client and server installations of IBM SPSS Statistics 25.0.0.0

Installation Instructions

Installation Windows

1. Log in as a local administrator.
2. Download the Fix Pack to a temporary location on your hard drive.
3. Ensure that no versions of Statistics are running.
4. Run the Statistics 25.0.0.1 Fix Pack executable.
   Note: you must use 'Run as Administrator' by first right-clicking on the executable.
5. Statistics 25.0.0.1 is ready to run. Use the Help -> About menu to verify that 25.0.0.1 is now the installed version.

NOTE: This Fix Pack may require the machine to be rebooted to complete the installation. Please be aware that 'pushing' the installation in unattended, silent mode may therefore force an unexpected machine reboot on a user, and schedule such installations accordingly.

The SPSS Statistics 25.0.0.1 for Windows Fix Pack obeys the same rules documented in the Site and Network License Administrator's Guides regarding 'Extracting the Contents of a Downloaded Installer file' and 'Pushing an Installation to Windows Computers'.

In this case:

1. Download the appropriate installer file to a temporary location on your hard drive.
2. Open a command window as the local Administrator account and change directory to the temporary download location.
3. Extract the 'SPSSStatistics25.0.0.1Patch.msi' and locale-specific .mst file into a specified location from the downloaded FixPack installer file, '25.0-IM-S25STATC-<OS>-FP001.exe',using the documented '/b' switch: 25.0-IM-S25STATC-<OS>-FP001.exe /b'c:Stats25001FixPack' (where <OS> is your operating system)
4. You can then copy the two extracted files to a network share for easier distribution.
5. Install the patch:
   msiexec /i 'c:Stats25001FixPackSPSS_Statistics_25001_<OS>_Patch.msi' /qn /L*V '%temp%SPSSStatistics25001PatchLog.txt' PYTHON_EXISTS='1' TRANSFORMS='c:Stats25001FixPack1033.mst'
   (where <OS> is the same operating system specification as in step 3)

Installation Mac

1. Download and save the Statistics 25.0.0.1 Fix Pack to your local hard drive.
2. Ensure that no versions of Statistics are running.
3. Execute the Statistics 25.0.0.1 Fix Pack installer from the downloaded .dmg file.
4. Statistics 25.0.0.1 is ready to run. Use the About Statistics 25 menu to verify that 25.0.0.1 is the installed version.

Guidelines for unattended/pushed installations for Macintosh-based clients:

IBM SPSS Statistics 25 FixPack 1 for Mac OS X has a silent (push) installer. To install this FixPack on Mac systems, do the following:

1. Open the 25.0-IM-S25STATC-Mac-Silent-FP001.dmg disk image and copy the two files to your desktop (or any writable location).
2. Open a Terminal window and change directories to the location of the patch installer and installer.properties file.
3. Edit the installer.properties file to suit your needs. The USER_INSTALL_DIR parameter must be defined. For example, if the current SPSS Statistics 25 install is in the default /Applications/IBM/SPSS/Statistics/25, USER_INSTALL_DIR would be:
   USER_INSTALL_DIR=/Applications/IBM/SPSS/Statistics/25
4. Uncomment and modify other parameters as needed.
5. To execute the installer, use the following command:
   ./SPSS_Statistics_Installer_Silent.bin -f installer.properties

1. Download the Fix Pack to a temporary location on your hard drive.
2. Ensure that no versions of Statistics are running.
3. Open a terminal window and execute the 25.0-IM-S25STATC-Linux8664-FP001.bin executable file as the ‘root’ user.
4. Statistics 25.0.0.1 is ready to run. Use the Help -> About menu to verify that 25.0.0.1 is the installed version.

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The SPSS Statistics 25.0.0.1 for Linux Fix Pack obeys the same rules documented in the Site and Network License Administrator's Guides regarding 'Running a Silent Installation on Mac and Linux Computers'.

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Note: Please contact IBM SPSS Technical Support to obtain the appropriate installer.properties file for the Linux platform.

SPSS Statistics Server - 25.0 FP1 Installation Instructions

Installation Windows

1. Log in as a local administrator.
2. Download the Fix Pack contents to a temporary location.
3. Ensure that the same version of Statistics Server is not running, as multiple versions can be installed on the server.
4. Run the Statistics Server 25.0.01 Fix Pack executable.
   Note: you must use 'Run as Administrator' by first right-clicking on the executable.
5. SPSS Statistics Server 25.0.0.1 is ready to run. Check the service name or add/remove programs, or launch statisticsb and run the SHOW VERSION command to verify 25.0.0.1 as the installed version.

Note: On UNIX and Linux, the Statistics Server upgrade is now a true incremental upgrade and not a complete, fresh installation. Installing the Fix Pack for the appropriate platform should be similar to the instructions for installing your server given in the SPSS Statistics Server Installation Instructions. It is suggested to copy off the spssdxcfg.ini prior to the installation on the UNIX / Linux server as the installation may remove the R section in spssdxcfg.ini and may require manual updating after FP1 installation

1. Download the Fix Pack to a directory on the server machine.
2. Shut down Statistics Server prior to applying the Fix Pack.
3. You need to ensure the ownership and permissions for the /bin, /lib and /common subdirectories of the Statistics installation directory. For example, if you installed as root, to change the ownership and permissions, go to Statistics installation directory and run the following commands at the UNIX prompt:
   chown -R root:root bin lib commonchmod -R 777 bin lib common
4. When running SPSS Statistics Server with internal authentication, a regular user can be the owner of these directories. Refer to the SPSS Statistics Server Administrator’s Guide for more information.
5. The Fix Pack can be installed silently using the installer.properties file that comes with the 25.0 release (on the DVD): ./<installer_name> -f installer.properties where <installer_name> is the installer .bin file that you ftp'ed to the server.
6. You can also execute the installer directly to launch a graphical version of the installer. (Note: You will need an X Window System to do so): ./<installer_name>
   Note for graphical installer: You should change the default installer directory for the patch in the Install Wizard to point it to the directory on the server where Statistics Server 25.0 is installed.
7. Start the Statistics Server after the Fix Pack installation is complete.
8. Run ./statisticsb and enter SHOW VERSION. The response should indicate 25.00.00.01

Document Information

Modified date:
13 May 2019